Submitting a Return Request

Instructions on how to submit a Return Request.

1. Log in to your account.
  -In the "Email" field, enter your email address that was used to purchase from our store and click "Continue"
  -Log into your email account and check your inbox. You should have received a six-digit verification code (if not in your inbox, please check your spam folder).
  -Enter the six-digit verification code as requested from the online store.

2. In your account menu, please click on "Orders" at the top and find the order you want to request a return for. Click "Request a Return".
  -If your order has more than one item, please select the items that you want to return.

3. Please select a return reason, and if necessary add a note for the staff to follow.

 

If your return request is approved and requires shipping, you will receive an email with shipping instructions and a return shipping label. 

After the product is returned back to us, we will inspect it and if it follows our Return Policy guidelines, you will receive your refund.